We happily offer Free Returns for Store Credit within Australia on all our full priced items, unworn and within 14 days of delivery, Australia wide.

Just grab your order number & follow the prompts here: 


If you live outside Australia,we're unable to offer you a Free Return, but feel free to email hello@natashagan.com.au and we'll reply with your nearest return address, closely followed by a Store Credit if applicable.

If you're bought your item on sale, we're unable to offer you a Store Credit unless the item is faulty. If this is the case, please email hello@natashagan.com.au asap.

If we've customised a garment for you, we're unable to offer you a Store Credit - though you should have been notified of this upon your request.

If you have any further questions or concerns, please email customer support: hello@natashagan.com.au.